GaiaConnect: Designing a Seamless Mentorship Experience for Impact-Driven Career Transitions

Overview

As a UX researcher and designer for GaiaConnect, a platform by Jumanji Studio, I helped create a user-friendly mentorship experience for individuals transitioning into impact-driven careers. Through user research, journey mapping, and wireframing, I optimized the platform’s clarity and accessibility.

Timeline

November 2022 – January 2023

Process

  1. User Interviews
  2. Persona Development
  3. User Journey Mapping
  4. Wireframing & Prototyping

Tools

  • Figma
  • Miro
  • Zoom

Problem Statement


Aspiring professionals seeking impact-driven careers struggle to find structured, personalized mentorship. GaiaConnect needed a user-centered design to enhance clarity, usability, and engagement, ensuring a seamless experience for both mentors and mentees.

Solution

Design GaiaConnect’s platform with a user-centric approach, improving navigation, clarity, and engagement.
This included:
- Conducting interviews to understand pain points and needs.
- Defining mentor and mentee profiles for tailored experiences.
- Identifying key touchpoints to streamline interactions.
- Creating intuitive layouts and a clear offer page for better accessibility.

Process & Execution

User Interviews – Conducted Zoom interviews with mentors and mentees, gathering insights in Miro.

User Feedback Analysis: Extracted key insights from interviews, identifying pain points, needs, fears, and expectations.

 

Persona Development: Created mentor and mentee profiles based on recurring patterns.

User Journey Mapping: Defined critical touchpoints to improve the experience.

 

Wireframing & Prototyping: Designed intuitive layouts and a clear offer page for better accessibility.

 

Business imapct

✔ Shaped the early-stage product strategy by defining user needs and expectations.

✔ Provided data-driven insights from user interviews to guide key design decisions.

✔  Facilitated collaboration between stakeholders, ensuring user-centered design remained a priority.

✔ Implemented a Design Thinking methodology to guide future development and decision-making.

Enhancing Digital Experiences for Impact & Performance

Freelance Product UX/UI Designer in Toulouse, France

Available for remote & on-site collaborations in France & Europe

Let's discuss your project !

catherine.skrzypczyk@gmail.com

Let's connect!

Find me on Linedin